Then he looked at me and said, "This is going to be a good day."
Regular Pediatrician: "I didn't know dairy was in this particular inhaler. I learned something new today, so I know it's going to be a good day."
Regular Pediatrician: "I have several other patients with milk protein allergies, but they're babies and aren't old enough for these medications yet. I wasn't aware that all of these medications contain milk protein. [Holds out his hand for me to shake.] You helped people today."
He did not:
- Speak disparagingly of his colleague
- Defend his colleague
- Act as if he knew something he didn't
- Act defensive
- Tell me the medication would be fine for her
- Dismiss my concerns